FAQ

Frequently Asked Questions (FAQ) – ALISSON CONNECT

1. What services do you provide?

We specialize in brand strategy & identity, art direction, social media management, digital media, web design, and development. We also offer content creation services, including photography and video production for businesses and restaurants.

2. How are your services delivered?

Services can be delivered:

  • In-person at your workplace

  • Remotely via video calls or online meetings

  • Digitally via email, cloud links, or project management tools

3. When do I pay for the services?

Payment is required only after you approve the completed service. Drafts or previews are provided to ensure satisfaction before final delivery.

4. Can I request revisions?

Yes! Each service package includes a specific number of revisions. Additional revisions can be arranged for an agreed fee.

5. What happens if I’m not satisfied with the service?

If the delivered service does not meet the agreed specifications, we will work with you to revise and correct it until you are satisfied. Full refunds are available only if the service has not yet started.

6. How do you price your services?

Pricing is customized based on your project and requirements. After discussing your needs, we agree on a price before starting the work.

7. How can I contact ALISSON CONNECT?

You can reach us via:

8. Do you provide services for restaurants?

Yes! We offer specialized packages such as food photography, daily “Plat du jour” stories, and social media content designed to promote your restaurant and increase engagement.

9. How do I schedule a meeting or consultation?

You can contact us directly via email, phone, or WhatsApp. We can arrange an in-person visit, a video call, or a remote meeting depending on your preference.

10. What payment methods do you accept?

We accept bank transfers, Whop transfers, cheques, and other agreed payment methods. Payment is made after the service is approved.